Privacy Policy

Effective Date: 11/30/2025

This Privacy Policy explains how EasExplore Pods (“Company”, “we”, “our”, or “us”) collects, uses, stores and protects personal information of users (“you”, “your”, “guest”) who access or use our platform, website, mobile services, and pod booking experience.

1. Information We Collect

We may collect the following information while using our services:

Full name
Mobile number and email address
Government ID (when required for verification)
Booking details (date, time, duration, location)
Feedback, inquiries or support requests
Device and usage information (IP address, browser type, app data)

2. How We Use Your Information

Your information is used strictly for service-related purposes, including:

To process bookings and secure pod access
To verify identity where required by regulatory compliance
To provide customer support and notifications
To maintain safety and operational security at pod locations
To improve product experience through analytics and feedback

3. Data Sharing & Disclosure

We do not sell or trade user information. Data is shared strictly on a need basis:

Government or law-enforcement authorities where legally required
Payment gateways for secure transactions
Verified service providers required to operate our platform

4. Data Security

We use reasonable technical and administrative measures to protect your information. However, no online system can guarantee absolute security.

5. Cookies & Usage Tracking

We use cookies and similar technologies to understand usage patterns and improve user experience. You may disable cookies through browser settings, but some features may not work.

6. Third-Party Links

Our platform may contain links to third-party websites (example: payment, map or social media services). We are not responsible for their privacy practices.

7. Data Retention

We retain user information for as long as necessary to provide services and comply with regulatory, tax and legal obligations.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age unless accompanied by an adult.

9. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of the revised policy.

10. Contact Us

For questions or concerns regarding privacy or data handling, you may contact:

EasExplore Pods — Privacy Desk
Email: easexplore@gmail.com
Phone: +91 9661140991